Welcome to the new Help Centre! ✨

You may have spotted our new and shiny company website - and that’s not all that’s changed! We now have dedicated Help Centres for each of our products to make it easier for you to find the right support. For a quick guide to what’s new and where to go, click here.

Eportfolio Software update: Wednesday 19th November 2025 7am - 7:30am

On Wednesday, 19th November 2025, we'll be updating Eportfolio to introduce a range of new enhancements.
Release notes
Full details of the changes can be found here.
Scheduled Downtime
Please note that there will be a brief service interruption between 7:00 and 7:30 AM on the day of the update.
Action required
To avoid any data loss, make sure you're logged out and have saved all work before 7:00am. 

Submit a ticket Log in

How do I finish an assessment on the App that I started online?

Learners Assessors
  1. Drag the two lines (located at the bottom of the homepage) up
  2. Tap the checkbox next to the User
  3. Tap Start Sync
    • When the sync is completed, you’ll see the message “You’re all synced up”
  4. Tap Done

The assessments will now be visible within the Assessments icon on the homepage of the app.

Please Note

Only pending assessments, currently assigned to the learner, that have never been synced to the app before, will be displayed.

N
Natasha is the author of this solution article.

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