Welcome to the new Help Centre! ✨

You may have spotted our new and shiny company website - and that’s not all that’s changed! We now have dedicated Help Centres for each of our products to make it easier for you to find the right support. For a quick guide to what’s new and where to go, click here.

Eportfolio Software update: Wednesday 19th November 2025 7am - 7:30am

On Wednesday, 19th November 2025, we'll be updating Eportfolio to introduce a range of new enhancements.
Release notes
Full details of the changes can be found here.
Scheduled Downtime
Please note that there will be a brief service interruption between 7:00 and 7:30 AM on the day of the update.
Action required
To avoid any data loss, make sure you're logged out and have saved all work before 7:00am. 

Submit a ticket Log in

Why can't I create a new signable copy of ILP?

It isn't possible for a new signable copy of an ILP to be created whilst the previous version remains unsigned by all required signatories. This can be easily checked by viewing the status of an ILP copy for an individual learner.

Centre Managers can can also quickly check the ILP status of all learner by visiting the reports listed below:

  • ILP Copies (Pending)
  • ILP 

How do I create a signable copy of a learner's ILP?

T
Tracy is the author of this solution article.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.