Upcoming Software Update: Enrol Onboarding

On Thursday, 18th June 2026, we’ll be rolling out a series of improvements to Enrol Onboarding.

Full details of the changes can be found in the release notes below:

Scheduled Downtime: Please note that there will be a brief Eportfolio service interruption between 7:00 and 7:30 AM on the day of the update.


Reduced Support Availability: 8th–9th July 2026

Just to let you know, our team will be attending the Harris Computers all-company meeting on 8th and 9th July 2026, so we won't be as responsive as usual during this time.

You can still access our help guides at any time — just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible.

If your issue is urgent, please set the priority accordingly so we can prioritise it on our return.

Thanks for your patience!

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Data is synced between Onefile Eportfolio and ProSolutions

Overview

The ProSolution integration provides a one‑way data sync from ProSolution into Onefile Eportfolio. Only a limited set of fields are included in the synchronisation process. This guide explains which fields are imported and what is not included as part of the current integration.

Learner Details Synced from ProSolution

The following learner fields are synced from ProSolution into Onefile:

  • First Name
  • Last Name
  • Date of Birth
  • Email
  • Home Address
  • Telephone Number
  • Mobile Number
  • NINO
  • ULN
  • L12 – Ethnicity
  • L13 – Gender
  • L14 – Learning Difficulties, Disabilities and/or Health Problems
  • L15 – Disability
  • L16 – Learning Difficulty
  • LSF

Learning Aim Fields Synced from ProSolution

  • NDAQ Code
  • Actual Start Date
  • Planned End Date
  • Certificate Applied Date
  • Actual Certificate Date
  • Learning Aim Status

Missing Data Fields

The current ProSolution integration does not sync the following:

  • Scheduling reviews
  • Allocating units
  • Setting the Assessor or Internal Verifier

While Onefile provides endpoints for these features via the API, the software provider Advanced has chosen not to expand the list of fields included in the ProSolution sync.

Tips & Notes

  • All synced data is imported from ProSolution only — no data is written back.
  • Any additional setup (such as unit allocation or assessor assignment) must be completed manually or via the Onefile API.
  • Ensure learner data in ProSolution is accurate before enabling synchronisation.

Terminology

Terminology in this article may differ depending on your Centre or MIS configuration.

Need Help?

If you need assistance or have questions about the integration, please contact Onefile Support or your internal MIS team.

A
Adam is the author of this solution article.

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