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Assign Users to a Learner’s Portfolio

Overview

This feature allows authorised users to assign Assessors, Internal Quality Assurers (IQAs), External Verifiers (EVs), Employers, and Observers to a learner’s portfolio. Assigning the correct users ensures the learner receives the appropriate support and monitoring throughout their programme.

Who Can Use This Feature?

  • Centre Manager
  • User Manager
  • Internal Quality Assurer (with permission)
  • Assessor (with permission)

Permissions

  • Manage learner accounts

Centre Settings

No additional centre settings are required to assign users to a learner’s portfolio.


Steps to Assign Users to a Learner’s Portfolio

Step 1: Locate the Learner

  • Search for or locate the learner whose portfolio you wish to update.

Step 2: Assign the Appropriate User Type

Assigning an Assessor

  • Click the Assessors button.

Assigning an IV or EV

  • Click the IVs / EVs button.

Assigning an Employer or Observer

  • Click Account, then go to the Access Accounts tab.

Step 3: Select the User

  • Choose the user you want to assign from the list.
  • Click Save.

Important Notes

Assigned users will gain access to the learner’s portfolio based on their role and permissions.

✅ Tip: Regularly review assigned users to ensure learners always have the correct team supporting them.


Terminology

Please note that the terminology used in this article may vary depending on your Centre.

❓Need Help?

If you encounter any issues or have questions, please contact OneFile Support or your internal support channels.

N
Natasha is the author of this solution article.

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