Reduced Support Availability: 8th–9th July 2026

Just to let you know, our team will be attending the Harris Computers all-company meeting on 8th and 9th July 2026, so we won't be as responsive as usual during this time.

You can still access our help guides at any time — just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible.

If your issue is urgent, please set the priority accordingly so we can prioritise it on our return.

Thanks for your patience!

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What's the difference between a Portfolio Download and Portfolio Showcase?

A download portfolio includes most of the learner's portfolio, including Plans, Assessments Reviews and Progress. You can also include all file attachments which can then be downloaded in a ZIP file. 

Portfolio showcase allows you to select specific assessments that you want to include within the showcase, which can also be downloaded in a ZIP file. You can then send or upload this ZIP file to your EPA organisation.

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Becky is the author of this solution article.

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