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My learners don't have the option to mark a entry as off the job

Overview

If learners are unable to mark a Learning Journal entry as Off‑The‑Job (OTJ), it is usually because the selected Timesheet Category has not been configured to allow OTJ recording. This setting must be enabled at Centre level.

Who Can Use This Feature?

This feature can be managed by the following user role:

  • Centre Manager

Steps

How to Enable Off‑The‑Job for a Timesheet Category

  1. Click Centre in the navigation menu.
  2. Click Look‑up Tables.
  3. Click Timesheet Categories.
  4. Click Create Timesheet Category if you are adding a new one, or:
  5. Click Edit next to the category you want to update.
  6. Tick the checkbox labelled OTJ.
  7. Click Save.

Tips & Notes

  • Learners will only see the OTJ option for categories where OTJ is enabled.
  • If OTJ is missing for some learners but not others, check which category they selected.
  • Timesheet categories can be customised further for mandatory OTJ or mandatory time logging.

Terminology

Please note that the terminology used in this article may be different depending on your Centre.

Need Help?

If you encounter any issues or have questions, please contact Onefile Support or your internal support channels.

J
Jade is the author of this solution article.

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