Eportfolio Mobile App Update - Android and iOS

Our newest Onefile Eportfolio mobile app update is now available. Grab your free download now!

Version: 2.0.13

Play Store: Onefile Eportfolio App on the Google Play Store

App Store: Onefile Eportfolio App on the Apple App Store



Upcoming System Update: Eportfolio & Enrol Onboarding

On Wednesday, 25th March 2026, we’ll be rolling out a series of improvements to Eportfolio and Enrol Onboarding.

Full details of the changes can be found in the release notes below:

Downtime: There will be Eportfolio downtime between 7am - 7:30am. Please make sure to save any data and log out before 7am.



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Why can't I see the option to mark an entry as off-the-job?

Overview

Learners and assessors will not see the option to mark an entry as Off‑the‑job unless a specific Centre Setting is enabled. This setting controls whether Off‑the‑job time can be recorded within Onefile Eportfolio.

User Roles

This action can be performed by:

  • Centre Manager

Centre Setting

To allow learners to record Off‑the‑job training, the following setting must be enabled:

  • Record time spent "Off‑the‑job"

Important: The Use Timesheets setting must also be enabled for Off‑the‑job recording to work.

Steps

How to Enable Off‑the‑Job Recording

  1. Click Centre in the navigation menu.
  2. Click Settings.
  3. Ensure Use Timesheets is enabled.
  4. Tick Record time spent "Off‑the‑job".
  5. Click Save.

Tips & Notes

  • If the setting is disabled, learners will not see the Off‑the‑job toggle or recording option.
  • Changing Centre Settings applies to all users immediately.
  • Ensure all relevant staff members know when Off‑the‑job is enabled or disabled to maintain reporting consistency.

Terminology

Terminology used in this article may differ depending on your Centre’s configuration.

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Need Help?

If you encounter any issues or have further questions, please contact Onefile Support or your internal support channels.

T
Thomas is the author of this solution article.

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