Reduced Support Availability – 11th December 2025

Just a quick heads-up! On 11th December 2025, our support team will be attending the Onefile All Company Meeting, so our response times may be a little slower than usual. 

But don’t worry — you can still find answers quickly by searching our Help Centre for guides and FAQs. If you need further assistance, feel free to submit a ticket. and we’ll get back to you as soon as we can.

If your issue is urgent, please make sure to set the priority accordingly when submitting your request.

Thanks for your understanding!

Eportfolio Mobile App Update - iOS

Our newest mobile app update is now available, grab your free download now!

Apple App Store ➡️ OneFile Eportfolio App on the App Store (apple.com)  version 2.0.0

Android coming soon!

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Enabling the Microsoft Teams Integration

Overview

This guide outlines how Centre Managers can enable the Microsoft Teams integration and what steps Assessors need to follow once it's activated.

Who Can Use This Feature?

This feature can be used by the following user roles:

  • Centre Manager

Steps to Enable Microsoft Teams Integration

To enable the integration:

  1. Click Centre in the navigation menu.
  2. Select Integrations.
  3. Click Go to integrations.
  4. Locate Microsoft Teams and click Enable.

Next Steps for Assessors

Once the integration is enabled, each Assessor must sign into their Microsoft 365 account via their profile page.

Click here to view the guide

B
Becky is the author of this solution article.

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