Reduced Support Availability – 11th December 2025

Just a quick heads-up! On 11th December 2025, our support team will be attending the Onefile All Company Meeting, so our response times may be a little slower than usual. 

But don’t worry — you can still find answers quickly by searching our Help Centre for guides and FAQs. If you need further assistance, feel free to submit a ticket. and we’ll get back to you as soon as we can.

If your issue is urgent, please make sure to set the priority accordingly when submitting your request.

Thanks for your understanding!

Eportfolio Mobile App Update - iOS

Our newest mobile app update is now available, grab your free download now!

Apple App Store ➡️ OneFile Eportfolio App on the App Store (apple.com)  version 2.0.0

Android coming soon!

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How to Enable Microsoft Teams on Your Profile

Overview

This guide explains how Assessors can enable Microsoft Teams integration on their profile to schedule online meetings directly through the platform.

Who Can Use This Feature?

This feature can be used by the following user roles:

  • Assessor and Trainee Assessor

Note: Microsoft Teams integration must first be enabled by a Centre Manager within centre settings before Assessors can activate it on their profile. 

Steps to Enable Microsoft Teams

Once the integration is enabled by your Centre Manager, follow these steps:

  1. Click your name in the top right corner of the screen.
  2. Select Profile.
  3. Scroll to the Online Meetings section.
  4. Click Sign in with Microsoft.
  5. Authenticate using your Microsoft 365 login credentials.
  6. Click Accept to grant permissions.

Opting Out

If you no longer wish to use Microsoft Teams for online meetings:

  • Click Opt out in the Online Meetings section to disable the integration.

Next Steps

Once Microsoft Teams is enabled via your profile, you can begin scheduling online meetings using the calendar icon.

 Click here for the full scheduling guide

J
Jade is the author of this solution article.

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