Planned Maintenance Notice - Saturday, 2nd May 2026

We will be carrying out scheduled database maintenance on Saturday 2 May 2026.

During this time, our systems will be temporarily unavailable.

Maintenance Window Date: Saturday, 2nd May 2026
Time: 07:00 – 07:30 (UK time)

This maintenance will result in a short period of downtime. We recommend planning any critical activity outside of this window and ensuring any data is saved before 7am.

Thank you for your understanding while we complete this essential maintenance.

If you have any questions or require further information, please contact our Support team.

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Data synced between Onefile Eportfolio and PicsWeb

Overview

The two-way integration between PICSWeb and Onefile Eportfolio keeps selected data in sync across both systems. This ensures learner records, progress, and updates remain consistent, reducing manual work for Centres and improving data accuracy.

The integration consists of two core functions:

  • Learner upload – New learners are created in Onefile from PICSWeb.
  • Automatic sync – PICSWeb is updated based on activity recorded in Onefile.

What Data Is Synced?

The integration syncs key learner and progress information between the two systems. For the detailed and up-to-date list of all fields shared between Onefile and PICSWeb, please refer to the official guidance provided by Pellcomp.

Important Notes

  • Only mapped and supported fields are shared between systems.
  • Some fields are read-only depending on which system owns the record.
  • Not all Onefile fields are synced—refer to Pellcomp’s documentation for specifics.
  • Sync frequency and behaviour may depend on your Centre’s integration settings.

Terminology

Terminology used in this article may vary depending on your Centre or MIS configuration.

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Need Help?

If you need assistance or have questions about your integration setup, please contact Onefile Support or your internal MIS team.

A
Adam is the author of this solution article.

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