Upcoming Software Update: Enrol Onboarding

On Thursday, 18th June 2026, we’ll be rolling out a series of improvements to Enrol Onboarding.

Full details of the changes can be found in the release notes below:

Scheduled Downtime: Please note that there will be a brief Eportfolio service interruption between 7:00 and 7:30 AM on the day of the update.


Reduced Support Availability: 8th–9th July 2026

Just to let you know, our team will be attending the Harris Computers all-company meeting on 8th and 9th July 2026, so we won't be as responsive as usual during this time.

You can still access our help guides at any time — just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible.

If your issue is urgent, please set the priority accordingly so we can prioritise it on our return.

Thanks for your patience!

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Data synced between Onefile Eportfolio and PicsWeb

Overview

The two-way integration between PICSWeb and Onefile Eportfolio keeps selected data in sync across both systems. This ensures learner records, progress, and updates remain consistent, reducing manual work for Centres and improving data accuracy.

The integration consists of two core functions:

  • Learner upload – New learners are created in Onefile from PICSWeb.
  • Automatic sync – PICSWeb is updated based on activity recorded in Onefile.

What Data Is Synced?

The integration syncs key learner and progress information between the two systems. For the detailed and up-to-date list of all fields shared between Onefile and PICSWeb, please refer to the official guidance provided by Pellcomp.

Important Notes

  • Only mapped and supported fields are shared between systems.
  • Some fields are read-only depending on which system owns the record.
  • Not all Onefile fields are synced—refer to Pellcomp’s documentation for specifics.
  • Sync frequency and behaviour may depend on your Centre’s integration settings.

Terminology

Terminology used in this article may vary depending on your Centre or MIS configuration.

Related Articles

Need Help?

If you need assistance or have questions about your integration setup, please contact Onefile Support or your internal MIS team.

A
Adam is the author of this solution article.

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