Reduced Support Availability – 11th December 2025

Just a quick heads-up! On 11th December 2025, our support team will be attending the Onefile All Company Meeting, so our response times may be a little slower than usual.

But don’t worry — you can still find answers quickly by searching our Help Centre for guides and FAQs. If you need further assistance, feel free to submit a ticket. and we’ll get back to you as soon as we can.

If your issue is urgent, please make sure to set the priority accordingly when submitting your request.

Thanks for your understanding!

Eportfolio Mobile App Update - iOS

Our newest mobile app update is now available, grab your free download now!

Apple App Store ➡️ OneFile Eportfolio App on the App Store (apple.com) version 2.0.0

Android coming soon!

Capturing Evidence on the Eportfolio App

Jade Pimblott

Modified on: Wed, 19 Nov, 2025 at 11:26 AM

Who Can Use This Feature?

This feature can be used by the following user roles:

Assessor
Trainee Assessor
Learner

Steps for Assessors

Log in to the app.
Tap My Learners.
Select a Learner.
Tap Evidence.
Tap Add
Choose one of the following:
- Take Photo
- Capture Video
- Capture Audio
- Import File
- Import photo from gallery
- Import video from gallery
Capture or import the evidence
Title evidence and Tap Save

Steps for Learners

Log in to the app.
Tap Evidence.
Tap Add
Choose one of the following:
- Take Photo
- Capture Video
- Capture Audio
- Import File
- Import photo from gallery
- Import video from gallery
Capture or import the evidence
Title evidence and Tap Save

Terminology

Please note that the terminology used in this article may be different depending on your Centre.

❓Need Help?

If you encounter any issues or have questions, please contact Onefile Support or your internal support channels.