Eportfolio Mobile App Update - Android and iOS

Our newest Onefile Eportfolio mobile app update is now available. Grab your free download now!

Version: 2.0.13

Play Store: Onefile Eportfolio App on the Google Play Store

App Store: Onefile Eportfolio App on the Apple App Store



Eportfolio Software Update: Wednesday 22nd April 2026 7am to 7:30am

Wednesday, 25 February 2026, we'll be updating Eportfolio to introduce a range of new enhancements.

Release notes: Full details of the changes can be found here.

Scheduled Downtime: Please note that there will be a brief service interruption between 7:00 and 7:30 AM on the day of the update.

Action required: To avoid any data loss, make sure you're logged out and have saved all work before 7:00am.

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Locate Onefile Eportfolio Learner User ID

Overview

A Learner User ID is a unique identifier used within Onefile Eportfolio. This quick guide explains how to locate a learner’s User ID from the Users area.

Permissions

Who Can Use This Feature?

Any user with access to Learner Episodes can view User IDs.

Steps

How to Locate a Learner’s User ID

  1. Click Users on the left navigation bar.
  2. Click Learner Episodes.
  3. The User ID will appear in the first column of the user table.

Tips & Notes

  • User IDs are system-generated and cannot be edited.
  • You can search by name or filter the list to quickly locate a learner.
  • User IDs are helpful when contacting Support or running exports/reports.

Terminology

Please note that the terminology used in this article may differ depending on your Centre.

Need Help?

If you encounter any issues or have questions, please contact OneFile Support or your internal support channels.

J
Jade is the author of this solution article.

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