Upcoming Software Update: Enrol Onboarding

On Thursday, 18th June 2026, we’ll be rolling out a series of improvements to Enrol Onboarding.

Full details of the changes can be found in the release notes below:

Scheduled Downtime: Please note that there will be a brief Eportfolio service interruption between 7:00 and 7:30 AM on the day of the update.


Reduced Support Availability: 8th–9th July 2026

Just to let you know, our team will be attending the Harris Computers all-company meeting on 8th and 9th July 2026, so we won't be as responsive as usual during this time.

You can still access our help guides at any time — just search the Help Centre to find the answers you need. Otherwise, you can submit a ticket and we'll get back to you as soon as possible.

If your issue is urgent, please set the priority accordingly so we can prioritise it on our return.

Thanks for your patience!

Submit a ticket Log in

Cognassist integration

Overview

The Cognassist integration enables two‑way communication between Onefile Eportfolio and your organisation’s Cognassist account. This integration supports learner assessment processes and allows assessment data to be viewed directly within a learner’s portfolio.

The integration provides the following functionality:

  • Ability to create a learner in Cognassist from Eportfolio
  • Send a learner an invitation email to complete their assessment
  • Track the status of a learner’s assessment
  • Display Cognassist assessment results within the learner’s portfolio
  • Include assessment results within the learner’s ILP

How the Integration Works

Once the integration is enabled, Onefile will begin downloading user data from Cognassist. This process can take up to 24 hours (overnight) on first setup.

When new learners are detected, Onefile will:

  • Match learners automatically where the email address matches in both systems
  • Display matched assessment data immediately in the learner’s Cognassist page
  • Require the learner’s email address to be verified before syncing

Viewing Cognassist Assessment Data

Once matched, a learner’s Cognassist assessment results will display directly within their Onefile Eportfolio. These results can also be included in the learner’s Individual Learning Plan (ILP).

A screenshot of a report Description automatically generated with medium confidence 

Permissions

You can control who has access to Cognassist data and who can create Cognassist users within Onefile Eportfolio by adjusting permissions.

More information on permission settings can be found here:
User Permissions Guide

Adding Results to the ILP

Cognassist assessment results can be added directly to a learner’s ILP. For guidance on creating ILPs, refer to:
How to Create an ILP

Tips & Notes

  • Ensure learner email addresses are correct and verified for successful matching.
  • Initial syncing may take up to 24 hours depending on data volume.
  • User role permissions control who can create or view Cognassist data.

Terminology

Terminology used in this article may vary depending on your Centre.

Related Articles

Need Help?

If you encounter any issues or have questions, please contact Onefile Support or your internal support channels.


J
Jade is the author of this solution article.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.