Welcome to the new Help Centre! ✨

You may have spotted our new and shiny company website - and that’s not all that’s changed! We now have dedicated Help Centres for each of our products to make it easier for you to find the right support. For a quick guide to what’s new and where to go, click here.

Software update: Wednesday 24th September 2025 7am - 7:30am

On Wednesday, we're updating EPortfolio & Engage, to introduce some improvements to existing features.
This update will require downtime.

Release notes can be found here for EPortfolio 
Release notes can be found here for Engage 



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Assign EQA to archived learner

New feature

Coming Thursday 23rd January 2025

  User Roles

This feature can be used by the following user roles:

  • Centre Manager

To assign an EQA to an archived learner follow the steps below:

  1. Click Users on left hand navigation bar
  2. Click Allocations
  3. Click Include archived learners 
  4. Click Apply filters
  5. Select learners from table
  6. Select EQA from Allocate External Quality Assurrer
  7. Click Submit

The EQA will now be assigned to the selected learners.

Terminology

Please note that the terminology used in this article may be different depending on your Centre.

J
Jade is the author of this solution article.

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