Eportfolio Mobile App Update - Android and iOS

Our newest Onefile Eportfolio mobile app update is now available. Grab your free download now!

Version: 2.0.13

Play Store: Onefile Eportfolio App on the Google Play Store

App Store: Onefile Eportfolio App on the Apple App Store



Eportfolio Software Update: Wednesday 22nd April 2026 7am to 7:30am

Wednesday, 25 February 2026, we'll be updating Eportfolio to introduce a range of new enhancements.

Release notes: Full details of the changes can be found here.

Scheduled Downtime: Please note that there will be a brief service interruption between 7:00 and 7:30 AM on the day of the update.

Action required: To avoid any data loss, make sure you're logged out and have saved all work before 7:00am.

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Why can't I see a specific Assessment Method?

Overview

Visibility depends on your user role, Centre Settings, and whether the method has been assigned to the learner’s Class.

User Roles

This information is relevant for the following user roles:

  • Learner
  • Assessor
  • Trainee Assessor
  • Centre Manager

Why Learners May Not See an Assessment Method

Your Centre may choose to hide certain assessment methods from learners so that only Assessors can start those assessment types — for example, Observations.

Why Assessors May Not See an Assessment Method

Centre Managers can restrict which Assessment Methods are available for each Class. If you cannot see a method, it is likely that the method has not been assigned to the learner’s Class.

How Centre Managers Can Assign an Assessment Method to a Class

  1. Click Quality in the navigation menu.
  2. Click Classes.
  3. Open the Class you want to enable the method for.
  4. Scroll to the Assessment Methods section.
  5. Tick the checkbox next to the method you want to enable.
  6. Click Save.

The assessment method will now be available for all learners in the selected Class.

Terminology

The terminology used in this article may differ depending on your Centre’s configuration.

Related Articles

Need Help?

If you encounter any issues or have questions, please contact Onefile Support or your internal support channels.

A
Anthony is the author of this solution article.

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