Eportfolio Mobile App Update - Android and iOS

Our newest Onefile Eportfolio mobile app update is now available. Grab your free download now!

Version: 2.0.13

Play Store: Onefile Eportfolio App on the Google Play Store

App Store: Onefile Eportfolio App on the Apple App Store



Upcoming System Update: Eportfolio & Enrol Onboarding

On Wednesday, 25th March 2026, we’ll be rolling out a series of improvements to Eportfolio and Enrol Onboarding.

Full details of the changes can be found in the release notes below:

Downtime: There will be Eportfolio downtime between 7am - 7:30am. Please make sure to save any data and log out before 7am.



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Unlocking Assessment Plans

Overview

Once an Assessment Plan has been signed off, it becomes locked to prevent further changes. If edits are required, the plan must be unlocked. Unlocking removes all signatures and makes the plan editable again, ensuring transparency and accountability whenever changes are made after sign-off.

User Roles

This feature can be used by the following user roles:

  • Centre Manager
  • Assessor
  • Trainee Assessor

What Happens When You Unlock a Plan?

  • All signatures are removed.
  • The plan becomes fully editable.
  • The Assessor receives a task notification informing them that the plan has been unlocked and can now be edited or deleted.

Steps to Unlock an Assessment Plan

  1. Navigate to the Learner’s Portfolio.
  2. Click the Pending Plans icon in the Information & Options section.
  3. Select Completed from the filter in the top-right of the page.
  4. Click the Title of the plan you want to unlock.
  5. Click the Padlock icon located in the top-right of the plan.
  6. Select the Assessor the plan should be unlocked to.
  7. Enter a reason for unlocking.
  8. Click Unlock.

After Unlocking

  • The Assessor will receive a task notification.
  • They can now edit or delete the plan as required.

Terminology

The terminology used in this article may differ depending on your Centre’s configuration.

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Need Help?

If you encounter any issues or have questions, please contact Onefile Support or your internal support channels.

A
Anthony is the author of this solution article.

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